Terms of Service

Last updated: February 7, 2026

INTRODUCTION

Welcome to Kovio. These Terms of Service ("Terms") govern your access to and use of Kovio’s website, platform, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Kovio is a business operating in Nigeria. These Terms apply to all visitors, users, and registered members of the platform.

ELIGIBILITY

You must be at least 18 years old or the age of legal majority in your jurisdiction to use our Services. By using Kovio, you confirm that you meet this requirement and that all information you provide is accurate and truthful.

ACCOUNT REGISTRATION

To access certain features of the Services, you may be required to create an account.

You agree to:

- Provide accurate, current, and complete information during registration

- Keep your login credentials confidential

- Notify us immediately of any unauthorized use of your account

You are solely responsible for all activities that occur under your account.

USE OF THE PLATFORM

Kovio provides a marketplace and digital platform that connects users with event-related services and vendors. Kovio does not directly provide event services unless explicitly stated.

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not:

- Use the platform for fraudulent, deceptive, or illegal activities

- Upload or share false, misleading, or harmful content

- Interfere with the security or functionality of the platform

- Attempt to gain unauthorized access to any part of the Services

We reserve the right to suspend or terminate access if these rules are violated.

VENDORS AND THIRD PARTY SERVICES

Vendors listed on Kovio may be independent third parties. While we may take steps to verify vendors, Kovio does not guarantee the quality, legality, or performance of vendor services.

Any agreement, communication, or transaction between users and vendors is solely between those parties. Kovio is not responsible for disputes, losses, damages, or claims arising from such interactions.

PAYMENTS AND FEES

Where applicable, payments made through the platform may be processed by third-party payment providers. Kovio does not store full payment card details.

All fees, commissions, or service charges (if any) will be clearly disclosed before payment. Except where required by law, payments are non-refundable.

INTELLECTUAL PROPERTY

All content on the Kovio platform, including but not limited to logos, designs, text, graphics, software, and trademarks, is owned by or licensed to Kovio.

You may not copy, reproduce, distribute, modify, or exploit any part of the Services without our prior written consent.

USER CONTENT

You may submit content such as reviews, messages, or profile information ("User Content"). By submitting User Content, you grant Kovio a non-exclusive, royalty-free, worldwide license to use, display, and distribute such content for platform operations.

You are responsible for ensuring that your User Content does not violate any laws or third- party rights.

TERMINATION

We may suspend or terminate your access to the Services at any time, with or without notice, if you breach these Terms or engage in conduct that may harm Kovio or other users.

You may stop using the Services at any time by discontinuing access or requesting account deletion.

DISCLAIMER OF WARRANTIES

The Services are provided on an "as is" and "as available" basis. Kovio makes no warranties, express or implied, regarding the reliability, availability, or suitability of the Services.

We do not guarantee that the platform will be uninterrupted, error-free, or secure at all times.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Kovio shall not be liable for any indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Services.

Kovio’s total liability for any claim shall not exceed the amount paid by you to Kovio (if any) in the six (6) months preceding the claim.

INDEMNIFICATION

You agree to indemnify and hold harmless Kovio, its directors, employees, and partners from any claims, damages, liabilities, or expenses arising from:

- Your use of the Services

- Your violation of these Terms

- Your interaction with vendors or third parties

PRIVACY

Your use of the Services is also governed by our Privacy & Cookie Policy, which forms part of these Terms.

GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria.

Any disputes arising from these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Nigeria.

CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time. Updated versions will be posted on this page and will take effect upon publication. Continued use of the Services constitutes acceptance of the revised Terms.

CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Email: support@kovio.co